Learn More About Courtesy Pay
Learn More About How We Help Avoid Overdrafts With Courtesy Pay
North Island processes paper checks based on their dollar amount, low to high. This means that the smallest dollar amount will be paid first, which generally means more checks clear and you pay fewer overdraft fees. This is also consistent with ACH processing which clears electronic items in low to high dollar amount. Processing by check number or even high to low amount increases fees and creates unnecessary overdraft situations.
Whenever possible, we post credits to your account before any debit. You can also track your balances through our free Digital Banking service and sign up for balance alerts so you'll know when your balance is getting low.
Qualifying For Courtesy Pay
North Island members in good standing1 with a checking account that has been open for at least 60 days making regular deposits sufficient to cover transactions are automatically enrolled in Courtesy Pay for paper checks and pre-authorized electronic items cleared through the automated clearing house (ACH). This automatic coverage includes recurring debit card transactions for the payment of a bill that you have previously authorized. To check to see if you are enrolled in our Courtesy Pay service, call us at (800) 848-5654 or visit any North Island branch.
Coverage For ATM And Point Of Sale Transactions Using A Debit Card
An additional level of protection is available for your ATM and one-time/everyday debit card transactions if you opt-in to allow us to pay these transactions when you don't have sufficient available funds in your checking account. You may opt-in online, call (800) 848-5654, or visit any branch.
Courtesy Pay Costs
There is no fee to have Courtesy Pay protection, but there is a $27 fee each time an overdraft occurs and we pay it, taking your account negative.
We understand that fees and charges can become expensive, that's why we encourage you to track your balance using our free Digital Banking service and balance alerts. We will only assess the fee if you have insufficient available funds in your checking account plus your linked overdraft protection plan accounts. Courtesy Pay is not a loan, and all fees and the overdraft amount (negative balance) are due and must be repaid to us promptly to avoid an overdrawn balance fee.
Transactions Covered By Courtesy Pay
The automatic protection available to all members that qualify allows us to pay paper checks and electronic items cleared through the automated clearing house (ACH) and recurring debit card transactions instead of returning it for insufficient/unavailable funds.
An additional level of protection for which you may opt-in via our online form, allows us to pay your ATM and one-time/everyday debit card point of sale transactions instead of declining it for insufficient/unavailable funds.
An overdraft typically will not be paid in the following situations:
- Your account is new
- Your new account has not maintained a positive balance for at least 60 consecutive days
- You do not make regular deposits to your account, subject to a minimum set by us
- Any deposit or loan account owned by you or your joint owner does not remain in good standing
- You or your joint owner has previously caused the credit union to incur a loss
- You have opted out of the program
- You have too many overdrafts
- We receive notice that you or your joint owner have been reported for account abuse or caused a loss to another financial organization or merchant or you misuse your account with us
- You or a joint owner is under age 18
If You Don’t Opt-In To Additional Protection
If you do not complete the online opt-in form, North Island members in good standing making regular deposits simply retain their automatic Courtesy Pay protection on paper checks and electronic items cleared through the automated clearing house (ACH), including recurring debit card transactions for the payment of a bill that you have previously authorized. However, to retain the maximum protection and reduce the chances of being declined at a purchase, you would want to opt-in for the additional coverage.
If You Don't Want Automatic Courtesy Pay Protection On Paper Checks, Electronic Items Cleared Through The Automated Clearing House (ACH), And Recurring Debit Card Transactions
If you would like to be excluded from the discretionary payment of overdrafts entirely, you may opt out. Any owner of the account may authorize this, and it covers all transactions on the account, regardless of which account owner initiated the transaction.
To opt out:
Call us at (800) 848-5654 or provide notice to us in writing, and return it to us via fax at (858) 769-7475 Call: (858) 769-7475, or mail to:
North Island Credit Union
Attn: Deposit Support Services
P.O. Box 85833
San Diego, CA 92186-5833
Terms & Conditions
1 Good standing means that you and any of your joint owners:
- Pay your negative balances timely (within 10 days)
- Make your loan payments on time
- Have not caused a loss to the Credit Union
- Do not repeatedly overdraw your account