24-hr Telephone Banking

Manage Your Accounts Via Telephone Banking

You can manage your accounts 24/7 with North Island's toll-free automated telephone banking system, 24-Hour Telephone Banking.

  • Check account balances, transfer funds, or make payments remotely from your office, home, and even your car
  • Account access and information is similar to that of Digital Banking
  • Primary members already have 24-Hour Telephone Banking access; joint members can get access by calling (800) 848-5654, option 1
  • For Bill Pay and reporting features, please use our free Digital Banking service

Digital Banking Services

24-Hour Telephone Banking Toll-free Access: (800) 848-5654, option 1

Quick Tips

This button moves you back one level on the menu. Each time you press it, you move to your most recent menu choices. Keep pressing it, and you'll return to the main menu.

This button will repeat each list of menu options.

If you need to speak to a Member Service Representative, just press this button (Monday-Friday, 8:00am - 6:00pm, and Saturday, 9:00am - 2:00pm PT).

Commands

Move back one menu level

Repeat menu options

Loans
 

1 - Balance and payment information
2 - Last 5 loan transactions
3 - Last 5 loan drafts cleared
4 - 10-day payoff quote

Checking and Savings
 

1 - Balance
2 - Last 5 checks cleared
3 - Last 5 deposits
4 - Last 5 ATM or point-of-sale transactions
5 - Last 5 withdrawals
6 - Specific check clearings
7 - Withdrawal by check
8 - Stop payment on a check

Transfers
 

1 - From savings or checking to savings or checking
2 - From savings or checking to a loan

3 - Loan advance to savings or checking
4 - Pay line of credit down to $0 balance
5 - From savings or checking to linked savings or checking
6 - From savings or checking to linked loan

Interest and Dividends

Change your 24-Hour Telephone Banking PIN

Speak with a Member Service Representative Monday-Friday, 8:00am-6:00pm, and Saturday, 9:00am - 2:00pm, PT

Have Questions? Find a Branch | Call (800) 848-5654

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